Shipping policy
PROCESSING TIME:
At The Skinny, we hustle to process and ship your orders within 5 business days of purchase. Around high volume periods (i.e. Holidays, Sales, Black Friday) please allow an additional 3-5 business days for your order to ship. We do not ship Saturday, Sundays or Holidays.
Please note our processing times do not include sale periods and the day(s) your order is packed and shipped is not counted as a day in transit.
DOMESTIC SHIPPING
We strive to process your order promptly and ensure it arrives on time. However, delivery timelines are estimates and cannot be guaranteed. Delays may occur, if you live in a rural area or if the carrier experiences unforeseeable issues such as weather conditions, high package volumes, service interruptions and/or events beyond the control of The Skinny. Shipment tracking can be found in your shipping confirmation email once your order has shipped. It may take up to 48 hours for your tracking number to be activated.
Please note that Canada Post is closed on national, provincial and territorial holidays, with no collection or delivery of mail on these days.
